Everybody ships differently
That your customers rely on your ability to move goods is a given, but how you move goods will vary based on what business you are in. What’s clear is that delivering for customers, and making that delivery experience exceptional, applies to all. That’s why there is a single software suite configurable to meet the needs of each.
Manufacturing at scale means moving goods at scale
For manufacturers, product quality is only part of what customers depend on. Reliable delivery is of the utmost importance to earn, keep, and grow customers’ business and that delivery depends on the ability to swiftly ship and transport goods to the distributors and retailers whose businesses in turn rely on them. Self-managed shipping is a great way for manufacturers to control transportation costs and reliability but it requires the right modes and tools. From large volumes of small parcels to meticulously routed full truckloads, if it moves over the road, it can be managed here.
Shipping shouldn’t keep you up at night
Distributors play a vital role, connecting manufacturers to the retailers who ultimately put products in users’ hands. Shipping plays a vital role in balancing the need to meet customers’ expectations and run a profitable distribution business. As a distributor, your brand is your reputation, and your reputation is built on consistent, reliable delivery of goods. The right software will safeguard that brand with access to the right modes, services, and integrations, along with the ability to tailor shipments to the needs of each customer.
With shipping, the stakes are higher than ever
Never has shipping been a more important function for retailers to accel at. Whether you sell the $100 part for the $100,000 machine, or have this year’s “it” holiday gift, customers rely on you. And their expectations are only increasing. Fortunately, the right shipping software, tied directly into your ERP, can tackle issues like cart abandonment and misaligned shipment notifications. Serve them all with the speed and accuracy to earn their business many times over while preserving margins and employee morale.
Build customer relationships that are anything but transactional
Freight brokerage may be a high-volume, transactional business, but it doesn’t have to feel like one, especially for your customers. Use software to automate the most mechanical, transactional parts of brokerage operations – like rating, tendering, tracking, and invoicing – and apply people where they are needed most: developing current and future customer relationships. If that software is 3G Transportation Management software, you can even add additional modules to take advantage of shifts in the market, customer base, and growth opportunities.
For an industry built around trust and partnership
Ensuring the reliable delivery of customers’ freight – on time and on budget – is a tremendous responsibility and customers must trust your team and tools. 3G Transportation Management software will help confidently deliver the right customer experience, performing highly complex operations – like algorithmic planning and freight audit – as well as day-to-day tasks like contract management and invoicing. In an ever-changing industry, it also maintains the flexibility to evolve as your business does, providing access to functions like spot market procurement and parcel management. Let us be your trusted partner, so that you can be theirs.