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Michael Strickland, Logistics Director Corsicana Mattress, based South of Dallas in Corsicana, Texas. We are a manufacturer of mattresses, private label. So, we sell to most major retailers, large and small. A lot of people think that they make their own mattresses yet that is in turn us.
In researching companies, previous experience with other TMS vendors in my past, I was looking for something that had something different to offer. I knew some of the limitations of the other vendors, so I was pursuing a company that maybe had more growth as opposed to already set as to what it had developed and stumbled across 3G. Looked up online, liked what I saw, contacted them, and from the very first demo it was like yes, you know that that is different. And the user experience which had been difficult and clunky with previous vendors the flow of the process made a lot of sense to me in just looking at it from the beginning. And the expectation that I had to sort of have the vendor grow with me as I was growing something I was interested in, and it actually has happened. They have been very receptive to our needs.
Very nimble; when we change our minds, which we’ve done several times, business rules change, our focus on how to gain new customers, maintain existing customers, you know, you have new strategies, and you need a system that can adapt with you and provide new solutions for those new strategies. Going forward, 3G has put in its roadmap several components that are going to be key to us that will definitely have a positive impact on how useful the system is for us.
