By Business Need
The profound impact of shipping
Transportation and shipping management impact any business needing to move goods. The impact will vary across companies and industries, but any change can have a ripple effect. Guaranteeing an exceptional shipping experience, no matter what, depends on having the tools to handle whatever situation your business finds itself in.
Expanding Customer Needs
As your customers’ needs evolve it’s up to you to evolve with them
Customer base evolution takes many forms – greater numbers of customers, larger customers, more diverse customers – and it will impact how goods move to and from their locations. Delivering an exceptional customer experience will depend entirely on the ability to meet those expanding needs.
Supply Chain Disruptions
For supply chains, uncertainty is the only certainty
The world changes in unpredictable ways, at unprecedented rates. The question is not if unanticipated changes will occur, or even when, but whether you will be ready. As change unfolds, customer needs evolve along with it leaving those moving goods to answer the question: Will you be ready to meet tomorrow’s customer expectations?
Staffing & Capacity
Extend every resource without breaking it
Talent is among any business’ most valuable, yet fluid, resources. There is never any guarantee that great employees can be retained, nor that new employees can be found to support growth. Great software, however, is a different story. While software will never replace people, it does position them to accomplish things not previously possible without pushing them to the breaking point.
New Geographic Territories
Customer experience should never be limited by distance or borders
While the world may feel smaller than ever before, its circumference is still 24,901 miles and goods have to travel the same distances they always have. However they can travel with far greater ease when the right tools are used to manage their movement. Growing or diversifying a customer base often means geographic expansion, and geographic expansion comes with its own challenges.